Privacy Policy | SPORT.COM

Privacy Policy -

This privacy policy applies to the entire contents of this website and other websites including applications operated by Fairdos Online Services Limited, including without limitation

Fairdos Online Services Limited respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.


This privacy policy aims to give you information on how Fairdos Online Services Limited collects and processes your personal data through your use of this website, including any data you may provide through this website when you register an account, make a deposit, play any of our games or take part in a competition or promotion.

This website is not intended for children, and we do not knowingly collect data relating to children.

It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on future specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements the other policies and is not intended to override them. 


Fairdos Online Services Limited is the controller and responsible for your personal data (collectively referred to as “Fairdos Online Services Limited”, “we”, “us” or “our” in this privacy policy).

Our Legal Department is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the Legal Department in writing using the details set out below. 

You have the right to make a complaint at any time to the Office of the Commissioner for Personal Data Protection, accessed here:

We would, however, appreciate the chance to deal with your concerns before you approach the Office of the Commissioner for Personal Data Protection so please contact us in the first instance.


It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.


This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.


Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.

Contact Data includes billing address, delivery address, email address and telephone numbers.

Financial Data includes bank account, payment card details Mobile billing and PayPal and Skrill transactions.

Transaction Data includes details about payments to and from you.

Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

Profile Data includes your username and password, deposit methods made by you, your interests, preferences, feedback, and survey responses.

Usage Data includes information about how you use our website and games.

Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect and use Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Due to our regulatory requirements, we will collect information about criminal convictions and offences as part of our PEP and sanction procedures, however, this information will not be passed to third parties unless required by law.


Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with gambling services). In this case, we may have to close your account you have with us but we will notify you if this is the case at the time.


We use different methods to collect data from and about you including through:

Direct interactions. You may give us your identity, contact and financial data by logging in to your account, filling in forms or by corresponding with us by post, phone, email, live chat or otherwise. This includes personal data you provide when you:

Register an account;

Contact us by telephone, email or live support facility;

Request marketing to be sent to you;

Enter a competition, promotion or survey; or

Give us some feedback.

Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies.

Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below:

(a)analytics providers such as Google based outside the EU; 

(b)search information providers based inside the EU such as:

Contact, Financial and Transaction Data from providers of technical, payment and delivery services such as Fonix based inside the EU.

Identity and Contact Data from data brokers or aggregators such as GB Group based inside the EU.

Identity and Contact Data from publicly availably sources such as Companies House and the Electoral Register based inside the EU.


We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Enable us to set up your account so that you can make full use of all of the features of the services, including crediting your account with funds, and playing games;

Comply with relevant regulations regarding your registration for example completing age verification checks; and

(provided that you do not opt out of receiving marketing materials), to keep you informed of future events, offers and promotions from us (and any other company in our group);

Setting up, operating and managing your account;

Providing any of the services which are requested of us, and for any proper purpose connected with such provision;

Verifying the accuracy of your information, including disclosure of such information to third parties (including financial institutions, age verification and credit reporting agencies);

Preparing statistics, providing analytical reports and analysis relating to the use of the services by you and other customers;

Analysing and recording your use of services and websites in order to improve our products and the way we deliver the services;

Preparing and displaying appropriate individualised marketing material and content;

Conforming to regulatory and legal requirements or complying with legal processes;

The investigation of suspected unlawful, fraudulent or other improper activity connected with the services;

The reporting of a crime or suspected crime, including money laundering, proceeds of crime or any fraud; and

Any other purpose which is necessary for the performance of our contractual obligations to you or our legal and regulatory obligations;

You have the right to withdraw consent to marketing at any time by:

telephone live chat, via the Support Button on the Website; or

using the unsubscribe feature in the marketing material.


We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

To register you as a new customer and choose whether to give explicit consent or not to receiving free bonuses and exclusive offer news from Fairdos Online Services Limited. (a) Identity
(b) Contact
(c) Marketing and Communications
Performance of a contract with you; Processing and disclosure of your Personal Information for the purposes of sending relevant marketing material, promotions and prizes to you.
To process and deliver your transactions including:
(a) Manage payments, fees and charges
(b) Collect and recover money owed to us
(a) Identity
(b) Contact
(c) Financial
(d) Transaction
(e) Marketing and Communications
(a) Performance of a contract with you
(b) Necessary for our legitimate interests (to recover debts due to us)
To manage our relationship with you which will include:
(a) Notifying you about changes to our terms or privacy policy
(b) Asking you to leave a review or take a survey
(a) Identity
(b) Contact
(c) Profile
(d) Marketing and Communications
(a) Performance of a contract with you
(b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our services)
To enable you to partake in a prize draw, promotion, competition or complete a survey (a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(a) Performance of a contract with you
(b) Necessary for our legitimate interests (to study how customers use our services, to develop them and grow our business)
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) (a) Identity
(b) Contact
(c) Technical
(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)
(b) Necessary to comply with a legal obligation
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you (a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(f) Technical
Necessary for our legitimate interests (to study how customers use our services, to develop them, to grow our business and to inform our marketing strategy)
To use data analytics to improve our website, services, marketing, customer relationships and experiences and Responsible Gambling requirements (a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Technical
(f) Usage
Necessary for our legitimate interests (to define types of customers for our services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy and to ensure we comply with our Social and Responsibility Requirements)
To make suggestions and recommendations to you about our new games, promotions and depositing methods that may be of interest to you (a) Identity
(b) Contact
(c) Technical
(d) Usage
(e) Profile
Necessary for our legitimate interests (to develop our services and grow our business)


We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established the following personal data control mechanisms: 


We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which services and offers may be relevant for you (we call this marketing).

You will receive marketing communications from us if you have requested information from us or if you provided us with your details when you entered a competition or registered for a promotion and, in each case, you have not agreed to receive that marketing.

Where you have agreed to receive such communications, Fairdos Online Services Limited may use contact you for marketing purposes by SMS, email or phone. These marketing messages will provide you with various information about our new games, promotions and other services.

We may also send push notifications to your mobile device in order to provide game updates, account communications, promotions or other relevant messages. 


We will get your express opt-in consent before we share your personal data with any company outside the Fairdos Online Services Limited group of companies for marketing purposes. 


You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by Contacting us at any time.